Privacy Policy

Last Updated: September 5, 2025

Introduction

This Privacy Policy describes how DNAplotter collects, uses, and protects your personal information. Your privacy and data security are of utmost importance to us.

Information We Collect

  • Account Information: When you register, we collect your email address and password.
  • Genetic Data: We collect the raw DNA data files you voluntarily upload for analysis. We only keep this data for 21 days after which it's DELETED from our server.
  • Payment Information: We use third-party processors (e.g., PayPal). We do not store your credit card details.

How We Use Your Information

  • To provide, operate, and maintain our Service.
  • To process your transactions and manage your orders.
  • To communicate with you, including sending service-related emails and notifications.

Data Security and Retention

We implement robust security measures to protect your data from unauthorized access. We retain your uploaded DNA files and results only as long as necessary. You may request deletion of your data and account at any time.

Information Sharing

We do not sell, rent, or share your personal or genetic data with third parties for marketing or any other purposes. Privacy is one of the core values of our company.

Your Rights

You have the right to access, update, or delete your personal information and genetic data. You can manage this through your dashboard or by contacting us directly at support@dnaplotter.com.